Japan Airlines (JAL) fell victim to a cyberattack on Thursday, disrupting its IT system and forcing the airline to suspend ticket sales for the day.
Japan’s second-largest airline confirmed a “malfunction” in its IT system starting at 7:24 a.m. (GMT+9), which caused delays for at least nine domestic flights and several international flights.
“We can confirm that we were the target of a cyberattack,” a JAL spokesperson said, adding that the incident “could impact flight operations.”
The airline has identified and addressed the cause of the outage and is currently verifying the recovery of its system.
On the Tokyo Stock Exchange, JAL’s shares dropped as much as 2.5% in the morning before paring losses to 1.3%.
This attack is part of a series of similar incidents that have affected major Japanese organizations in recent years, including Toyota in 2022, the JAXA space agency in late 2023, and the Port of Nagoya in July.
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