Industry and Trade Minister, Ryad Mezzour said that the e-commerce sector evolved in Morocco in recent years, totaling 20.7 million transactions and a total worth of MAD 7.7 billion last year.
The government official stated in a response to a written question in the House of Representatives, that transactions grew by 45% and 28% respectively in terms of online performance compared to 2020.
Mezzour added that the circumstances related to the pandemic contributed to the massive use of online tools among Moroccans to satisfy their needs.
The Minister explained that according to research conducted by the National Agency for the Regulation of Transportation in 2020, 84% of Moroccans living in urban areas confirm that this change resulting from the pandemic regarding the use of digital tools will not be dismissed, and will last for so long.
Mezzour stated that his ministry is working on digitizing the trade sector, especially for merchants by the creation of several projects, including the inauguration of a center in partnership with the Mohammed VI Polytechnic University.
This center aims to speed up the growth of emerging companies, aiming to adopt digital in their services.
“By 2023, the center will help nearly 100 emerging companies, while providing innovative digital solutions as well as easier access to digital tools in order to contribute to their modernization and improve their added value,” he added.
According to a report by the Interbank Electronic Banking Center, Moroccans are adopting digital payments at an accelerating year, making 45% more transactions in 2021, than they did in 2020.
Monetary activity, in general, recorded a significant recovery in 2021, as the total volume of activity increased by about 17.8% in terms of operations, and 15.4% in terms of the total amount paid.
The monetary activity includes several operations, including withdrawals from automated teller machines (ATMs), payments with merchants, and e-commerce. In total, this activity achieved 442.2 million transactions with a total worth of MAD 317 billion.
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