In a recent conference, Morocco’s Digital Transition Minister Ghita Mezzour asserted that the digital transition of public administration across all departments is poised to deliver reliable and high-quality public services to citizens, businesses, and civil society.
Addressing the audience at the National School of Administration’s Ministerial Conferences Cycle, Mezzour highlighted the substantial strides made by digital administration, citing over 300 online public services for citizens, 200 for businesses, and close to 100 for administrations.
The Minister of Digital Transition and Administrative Reform underscored the urgency of accelerating the pace of digital transition to enhance public service. She shared success stories, including the “Massar” school management system, digital tax declaration and payment services, the electronic judicial record office, and the Single Window for Foreign Trade Procedures (PORTNET), among others.
Digital administration aims to streamline administrative procedures, reduce user travel and public service delivery times, and foster transparency and trust between the administration and citizens. Mezzour also outlined the reference framework for the digital administration project, aligning it with the economic and social development directions set by the royal high authorities.
The conference, attended by representatives from ministries, parliamentarians, senior officials from national public administration, professors, experts, and ENSA graduates, marked a pivotal moment in Morocco’s commitment to the digital transformation of public services.
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