Companies and government institutions have lifted additional fees previously imposed on citizens for electronic transactions in response to a directive by the Competition Council.
Institutions, and companies previously applying “illegal” charges on electronic transactions, including the National Office of Water and Electricity and certain sector management firms in various cities, alongside the Tax Directorate, have halted these fees since the beginning of this year.
Ahmed Rahhou, Chairman of the Competition Council, praised the involvement of various economic stakeholders, such as banks, service providers, tax authorities, the Ministry of Interior, and utility management bodies emphasizing that their commitment serves the interests of citizens and the nation as a whole.
Speaking to Hespress, Raho highlighted the significance of compliance from these entities in advancing digitization, simplifying processes for both citizens and businesses.
He stressed that eliminating charges for electronic transactions, spanning areas like school fees, taxes, water, and electricity bills, was crucial, expressing hope that this initiative would be the final one of its kind.
Rahhou underscored the importance of streamlining electronic transaction procedures, acknowledging that while individual fees might seem inconsequential, their cumulative effect places an undue burden on citizens.
He noted the example of electronic payment for car taxes, where citizens now save between 10 to 15 dirhams per transaction.
The Competition Council Chairman concluded by commending the collective understanding displayed by stakeholders regarding consumer interests and legal compliance.
He emphasized the Council’s commitment to swift and amicable resolutions, avoiding prolonged conflict procedures while upholding consumer protection laws.
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