Moroccans living abroad can now apply remotely for criminal record certificates through the General Directorate of National Security’s (DGSN) online police services portal, Epolice, starting Monday, November 9.
The new digital service expands access to administrative services for the Moroccan diaspora, allowing citizens abroad to benefit from the same online application facilities previously available only to residents in Morocco.
Applicants will be able to submit requests electronically, track the different stages of processing and check whether their documents are ready before travelling to the relevant diplomatic mission to collect them.
The DGSN developed the service in coordination with the Ministry of Foreign Affairs, African Cooperation and Moroccan Expatriates, extending it to Moroccan diplomatic missions worldwide.
The system covers both missions equipped with the facilities needed to register identification data and connect to the information system managing applications submitted from abroad, and those without such equipment.
For diplomatic missions not connected to the system, the authorities have introduced a separate procedure involving electronic notifications. These confirm receipt of batches of criminal record certificates through an official email address established by the DGSN for this purpose.
Through the Epolice portal, applicants will be able to check whether their documents are ready and available for collection at the diplomatic mission they selected, reducing unnecessary travel and simplifying administrative procedures.
Alongside the launch, the DGSN and the relevant Foreign Ministry departments plan to organize training and awareness sessions for staff responsible for electronic national identity card services at Moroccan embassies and consulates.
The sessions will cover the new online criminal record application features, as well as technical aspects of the digital identity system, to support the implementation of the service and facilitate its use by Moroccans abroad.
The initiative forms part of the DGSN’s broader efforts to expand digital police services and simplify administrative procedures for the Moroccan diaspora through secure remote access to official documents.
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