Security services in Casablanca’s Hay Hasani have arrested two men accused of using a ride-hailing app to target and rob customers, particularly women.
This crackdown follows a surge in complaints from women reporting assaults and thefts after ordering transportation through the service.
The arrests were made after authorities set up a strategic ambush, capturing one driver who allegedly lured victims by operating a vehicle with a different license plate than that registered in the app.
The incidents have raised concerns among stakeholders in the ride-hailing industry, prompting calls for regulatory measures to prevent such occurrences. Samir Farabi, secretary general of the Democratic Syndicate of Transportation, highlighted the need for a legal framework to ensure the safety and professionalism of drivers in the sector.
“The absence of a law regulating the sector leaves the door open to chaos and allows unprofessional drivers to exploit the situation,” Farabi stated in an interview with Hespress. He emphasized that proper oversight is crucial, especially with significant events on the horizon for the country.
Farabi noted that some ride-hailing applications lack adequate verification processes for drivers, which can lead to serious safety issues for customers. He pointed out that without supervisory checks, drivers can easily mislead users, resulting in potentially dangerous encounters.
The union has consistently advocated for legal reforms to enhance the ride-hailing sector, aiming to protect customers and improve service quality.
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