Minister Ghita Mezzour urges telephone operators to identify subscribers

Minister Ghita Mezzour urges telephone operators to identify subscribers
Wednesday 12 July 2023 - 10:41

Minister Delegate of Digital Transition and Administrative Reform Ghita Mezzour on Tuesday stressed that operators of public telecom networks are now obliged to identify any applicant who wishes to subscribe to their services.

The Moroccan minister, answer an oral question in the House of Councillors, asserted that it is the sole responsibility of the telecom operator to identify customers who have purchased a SIM card from distributors, resellers or commercial agents.

“Any natural or legal person may subscribe to the services offered by the operators of the public telecommunications networks,” in accordance with Article 23 of Law 24.96 on Post and Telecommunications, as amended and supplemented, said Mezzour.

The Minister Delegate noted that the National Telecommunications Regulatory Agency (ANRT) had taken a series of measures to deal with the emergence of certain practices related to the use and distribution of unidentified SIM cards, referring in particular to the decision making it obligatory for operators to identify subscribers to their mobile services.

Under this decision, she argued, operators of public telecommunications networks are required to update their subscriber databases and make them more reliable and credible by ensuring that each activated subscriber number contains the necessary information, namely the customer’s last name, first name, national identity card (CNI) number and contract subscription date.

Mezzour pointed out that a deadline of three months has been set for the inclusion of all information relating to the subscriber’s identity in the SIM card database, adding that failure to do so would oblige the operator to cancel and deactivate the SIM card in question, while welcoming the commitment shown by public telecommunications network operators in this regard.

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