Since the reopening of Morocco’s air borders, French airlines are reporting “record-breaking” numbers in reservations and bookings to the North African country.
In an interview with French newspaper Le Figaro, Nicolas Henin, Adjoint Commercial Director of Air France’s low-cost air carrier Transavia said “the reopening had an immediate effect on bookings to Morocco, they exploded.”
Henin added that since the announcement, Transavia alone recorded “between 4000 and 5000 reservations,” and that the airline is expecting “the rise of reservations to continue throughout the summer.”
When asked about the effect of this massive demand on pricing, the director said that “it all depends on the booking period,” adding that “for the next two weeks, prices are a bit high, but beyond that they become reasonable.”
Henin says this is due to the company’s “need to guarantee a sufficient level of revenue,” to sustain its low-cost service.
Transavia is not the only French travel operator experiencing positive outcomes thanks to the reopening. Across both travel agencies and tour operators in France, “the counters are going crazy,” sector professionals told France Inter.
Christophe Fuss, deputy general manager of TUI France, said that his carrier “has an increase in sales, and each week we are recording an increase in the volume of customers of over 30%,” thanks to border reopenings in popular destinations such as Morocco, and the relaxation of entry measure to French territory.
The National Moroccan Tourism Office (ONMT) has additionally deployed massive efforts to boost the sector, after a difficult two-month-long closure.
The head of the ONMT, Adel Fakir, has embarked on a European tour to renew mutual commitments with Morocco’s biggest tourism partners, namely France, the United Kingdom, and Spain.
Fakir stated that “the air is today our workhorse,” adding that the office’s “goal today is to secure the air capacity of major companies to initiate a rapid recovery of tourism activity in Morocco.”
I saw the picture of the airport and that reminded me of a bad experience. Just want to make it clear: I am not targeting the whole employees at the airport, but the guy who was on duty on 11/23, passport checkpoint number 8 at 4:00PM was rude and ignorant. He forgot that he was on the front-line and needed to provide a good image of Morocco. He seems he did not care behaving in a rude way, not only with me by the way, and I believe he knew he would get away of punishment.
People working at airports have to take some training on customer service. We have seen some passengers videos complaining about mistreatment from employees. Even if you report them they will end up escaping the punishment.
Hopefully something would be done to improve customer service at airports in Morocco.