Morocco’s Central bank, Bank Al-Maghrib (BAM) published on Wednesday a list of 22 banking services offered for free by banks to their customers, including the creation of a bank account.
In addition to the creation of a bank account, banks also offer free services, such as issuance of the check, savings books, salary domiciliation, issuance of bank identity statement (RIB), cash payment (excluding payment of the amount of the tax stamp), cash withdraw deposits at savings counters and withdrawing money through savings-book, according to BAM.
Additionally, there are some additional free services, including withdrawal of money from the bank’s ATMs, the issuance of transfers from an account to another between customers within the same bank, receipt of national transfers, receipt of the history of activities made within the bank, the consultation and edition of the balance and the history of the account through ATMs or through the bank’s online application, excluding their fees, and the ability to change the personal data of the account holder, as well as closing the account.
Free banking services also concern access to Direct Banking for consultation for private customers, recalculation of the confidential code of the bank card, opposition for loss or theft of the bank card, replacement of the defective card not yet used by the holder, the rejection of the check for reasons linked to loss or theft of the check.
The Central Bank specified that those free services were instituted according to the virtue of the Wali of BAM directive n ° 1 / G / 2010″ of May 3, 2010, linked to the minimum banking services to be offered by banks to customers free of charge.
These services were set up in 2016 between parties of the Professional Group of Moroccan Banks (GPBM), under the leadership of BAM.
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