The Low-cost Irish carrier Ryanair decided to postpone all its flights with Morocco, from December 1st until February 2022, saying Moroccan authorities’ lack of clarity was behind this decision.
Previously, the country decided to suspend all flights from November 29 for two weeks in order to curb the spread of the new Omicron variant.
Ryanair said in the press release that “it received a notice banning flights to and from Morocco starting November 29 to December 13,” stressing the need for Moroccan authorities to discuss with air carriers about what will happen after mid-December.
According to data provided by the company, the cancellation of flights affected 160,000 customers, and due to the current uncertainty, it indicated that it was “compelled to cancel all its flights to Morocco until February 1st, which makes an additional 230 thousand passengers unable to make their scheduled trip.”
The company deeply regretted the cancellation of its flights to Morocco until February 1st, adding that it contacted all people who were booking flight tickets via email, SMS, and its online application, letting them know about the offered options, including a free flight change or a refund.
“We deeply regret that our passengers are upset that these flights have been postponed until February 1st, following Moroccan authorities’ lack of clarity on what to expect in the future,” said Jason McGuinness, the airline’s commercial director in a press statement.
“Ryanair complies with all government travel restrictions, as repeated travel ban decisions force us to cancel all flights to and from Morocco until February 1st,” he added.
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