National Security Launches Interactive Platform to Communicate on Violations of Health Emergency Rules

The Directorate General of National Security (DGSN) has recently launched the platform “Covid.dgsn.gov.ma”, which accessible to the public and intended to communicate between citizens and the police on the behaviors and facts which violate health emergency rule, in force in the Kingdom since March 20.

The launch of this new platform is part of DGSN’s efforts to set up interactive mechanisms aimed at establishing instant communication with citizens and involving Internet users in national efforts aimed to stop the spread of the novel coronavirus pandemic.

This service is thus added to the daily work of the security services in charge of responding to calls from citizens through the emergency hotline “19”, in particular calls denouncing any fact or behavior which violates health emergency rules.

This new platform, designed and programmed by experts and engineers from the DGSN, is based on the automated collection of data provided by citizens on violation cases and transmits it instantly to the control and coordination rooms which in turn guide patrols and units in the field to ensure the implementation of confinement measures at the various urban areas.

A particular interest has been taken, at this platform, in the protection and respect of users’ personal data.

In this regard, a consultation was carried out with the services of the National Control Commission for the Protection of Personal Data which has put in place a legal and organizational framework aimed at preserving information collected through this platform, in order to use it within the framework of security structures and protocols supervised exclusively by engineers and experts from the DGSN.

The launch of this platform took place after the positive results achieved following the use of the application for monitoring exceptional movements of citizens, which relies on the serious and positive collaboration of Internet users with the security services, in the fight against offenses constituting a potential danger to public health.