Morocco’s Ministry of Health and Social Protection plans to roll out a digital health card systemearly next year, part of a nationwide effort to digitize the healthcare sector and improve access and efficiency, Minister Amine Tahraoui announced Tuesday.
Speaking before the Committee on Education, Cultural and Social Affairs at the House of Councillors, Tahraoui said the move would “end the paper-based system and allow patients to follow their medical records digitally.” He added that the reform is expected to save about MAD 100 million ($9.7 million) annually in paper-related costs.
“The transition to the electronic format will begin at the start of next year, with a short transitional period before paper files are completely phased out,” Tahraoui said, noting that the National Social Security Fund (CNSS) will find the new system “more efficient in processing medical claims.”
Tahraoui emphasized that patients would be the main beneficiaries of the reform. “This change will make access to care and reimbursement faster and more transparent,” he said, explaining that under the current system, it can take days for medical files to reach the CNSS, slowing down insurance reimbursements.
He described the new system as part of a broader strategy to digitize the healthcare sector, reduce administrative burdens, and improve governance. “We are accelerating the digital organization of healthcare activities to build a modern, efficient model,” he said.
The minister also announced plans to expand telemedicine services, ensuring that medical consultations can reach remote and underserved areas. “When a medical consultation is needed, we will be able to provide it digitally, reducing both logistical and technical barriers,” he said.
Tahraoui further outlined a national program to improve hospital services and patient care, including hygiene, maintenance, safety, and reception. The initiative also involves upgrading the regional health information system and implementing a fully digital patient journey, from booking appointments to dispensing medication.
The ministry is additionally developing a digital health map to aid planning and detect system inefficiencies early. It also aims to establish an integrated logistics platform with a central strategic warehouse and 12 regional depots to strengthen the national distribution network for medical supplies.
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