The U.S. Embassy in Morocco has announced a temporary suspension of visa deposits due to a system change, starting from February 8, 2025. Visa payment services and call centers will be closed until Friday, February 7.
The embassy confirmed that regular services will resume on Saturday, February 8.
Applicants for U.S. visas will notice a new system for managing profiles and scheduling appointments. Starting on February 8, all users—new or existing—must create an online profile by visiting www.ustraveldocs.com.
Even those with a valid payment receipt or scheduled appointment from the old system must register again, using the same email address as their previous profile to retrieve payment receipts and appointments.
Additionally, visa delivery and document submission fees may change after February 8, 2025.
Applicants are advised to check the embassy website for further details and updates regarding the system change.
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